Our Team

Ken Waterhouse, Founder & Managing Director

Ken started his career in the care profession in 1987 when he established his first Residential Care Home for older people.  During his career he has operated award winning care organisations, always providing the highest standard of service.

In addition to extensive senior management experience Ken has also carried out “hands-on” care work.

Recruiting people who share his passion for the sector, and building strong and motivated teams has resulted in the delivery of first-rate care.

When a close family member became terminally ill, Ken for the first time experienced care at home from a client’s perspective. It made him truly appreciate how important staying at home really is to people.

Experiencing the stress and emotions families and loved ones encounter when caring for someone, he decided to establish a service that makes staying at home a reality.  Home Care Preferred was founded and as they say “the rest is history”

Ken lives in London and outside of his professional life enjoys time with his family and friends, loves music, film, food and a weekly game of squash.

Navaniita Dhar, Franchising Manager

Navaniita started her career in the healthcare sector on a part-time basis as a care support worker whilst studying at University in Dorset. Soon after working in a residential care setting she knew that she wanted to remain in the care profession and commenced with professional qualifications.

Her career progressed rapidly and she was soon in senior roles and subsequently offered a position managing a residential care home. She took a home that was in a crisis situation from a poor grade to a good grade within one month.

In addition to delivering a high level of client care in residential care settings Nav also has experience of providing services to clients in their own homes.

Navanitta joined Home Care Preferred in 2012 as a care manager and in 2016 became the company’s first Franchise Manager. In this key role Navaniita is responsible for awarding franchises to suitable people in key locations.  In addition she will mentor franchise owners ensuring they develop their branch in line with the values of Home Care Preferred.

In her personal life Nav has worked as a relief worker and a news reporter during the Tsunami crisis and helps with relief work. She enjoys reading, film, Latino & Indian classical dance, politics and current affairs, languages, socialising with friends and family, and visits to a wide variety of restaurants.

Naz Sen, Business Development Executive

Naz joined Home Care Preferred after leaving university in 2015. Initially Naz joined the team as an Office Administrator but quickly found a passion for the care sector. His passion was recognised by the team and he quickly progressed to becoming a Team Leader.

In 2018 Naz joined the Franchise Team as a Franchise Development Executive. In this role he is responsible for supporting Franchise Owners and helping them develop their branch.

In his personal life Naz has an interest in literature, music and technology. He enjoys spending his spare time with family and his friends.

Figen Karadogan, Head of Care

Having worked in hotels in the UK and Japan for several years Figen trained as a chef, a role which she held for 4 years prior to turning to the care industry.

Figen joined Home Care Preferred in 2014 as a Care Assistant, in 2015 she took the role of team leader and in 2016 she became Head of Care. It was clear from when she joined the company that she was a natural to care and has made significant progress in a short space of time.

Figen believes in, and fully supports, the values of HCP.

Outside of work, Figen enjoys travelling, swimming and is an amateur astronomer – There is another skywalker!

Monica Murphy, Recruitment and HR executive

CIPD qualified, Monica has several years’ experience in HR and Recruitment gained in small private companies and large consultancy firms.  Following a career break to care for her granddaughter, Monica had time to rethink her career path and applied for a role as a carer with Home Care Preferred.

Monica really enjoyed this role but it wasn’t long before her HR experience came to light and she joined the support team in February 2015.

Her role with Home Care Preferred is divided between HR and recruiting new carers for our team.

Outside work, Monica has a busy family life and enjoys reading, gardening, swimming and running.

Carole Stanley, Community Relations Manager

Carole spent many years in the corporate world specialising in the IT sector. After a family loss she reevaluated her career and decided she would like to pursue a job within the healthcare sector.

Carole started working as a Support Assistant and found great satisfaction from the positive difference she made to her client’s lives.

After two years of being a Support Assistant, Carole joined Home Care Preferred in August 2018 as Community Relations Manager.  Her own personal experience coupled with empathy, the ability to listen to people’s needs and a common-sense approach are qualities that are perfect for this role.

In her personal life, Carole loves spending time with her family, is a football fan and is a long term Arsenal supporter.

Gina Waterhouse, Finance and Administration

Gina joined Home Care Preferred in May 2013 after a long career at the Lloyds Banking Group in London. Gina is highly skilled in IT and all aspects of administration and plays an important role within the company.

When not working, Gina enjoys flower arranging, listening to music and spending time with her family and friends.  A frequently asked question is whether Ken and Gina are related and the answer is “not as far as we are aware”.