Our Team

Ken Waterhouse, Founder & Managing Director

Ken started his career in the care profession in 1987 when he established his first Residential Care Home for older people.  During his career he has operated award winning care organisations, always providing the highest standard of service.

In addition to extensive senior management experience Ken has also carried out “hands-on” care work.

Recruiting people who share his passion for the sector, and building strong and motivated teams has resulted in the delivery of first-rate care.

When a close family member became terminally ill, Ken for the first time experienced care at home from a client’s perspective. It made him truly appreciate how important staying at home really is to people.

Experiencing the stress and emotions families and loved ones encounter when caring for someone, he decided to establish a service that makes staying at home a reality.  Home Care Preferred was founded and as they say “the rest is history”

Ken lives in London and outside of his professional life enjoys time with his family and friends, loves music, film, food and a weekly game of squash.


Figen Karadogan, Head of Care

Having worked in hotels in the UK and Japan for several years Figen trained as a chef, a role which she held for 4 years prior to turning to the care industry.

Figen joined Home Care Preferred in 2014 as a Care Assistant, in 2015 she took the role of team leader and in 2016 she became Head of Care. It was clear from when she joined the company that she was a natural to care and has made significant progress in a short space of time.

Figen believes in, and fully supports, the values of HCP.

Outside of work, Figen enjoys travelling, swimming and is an amateur astronomer – There is another skywalker!


Carole Stanley, Community Relations Manager

Carole spent many years in the corporate world specialising in the IT sector. After a family loss she reevaluated her career and decided she would like to pursue a job within the healthcare sector.

Carole started working as a Support Assistant and found great satisfaction from the positive difference she made to her client’s lives.

After two years of being a Support Assistant, Carole joined Home Care Preferred in August 2018 as Community Relations Manager.  Her own personal experience coupled with empathy, the ability to listen to people’s needs and a common-sense approach are qualities that are perfect for this role.

In her personal life, Carole loves spending time with her family, is a football fan and is a long term Arsenal supporter.


Gina Waterhouse, Finance and Administration

Gina joined Home Care Preferred in May 2013 after a long career at the Lloyds Banking Group in London. Gina is highly skilled in IT and all aspects of administration and plays an important role within the company.

When not working, Gina enjoys flower arranging, listening to music and spending time with her family and friends.  A frequently asked question is whether Ken and Gina are related and the answer is “not as far as we are aware”.